FAQ
FAQ – Lash Supplies, Education & Lash Furniture
LASH SUPPLIES FAQ
What hours are you open for pickup?
Once you receive an email confirming that your order is ready for pickup, you may collect it between 9am and 6pm, Monday to Friday. If you require pickup outside of these hours, please contact us and we will do our best to arrange a suitable time.
Please check your junk mail folder in case the pickup email has been filtered there. Also note that the salon may occasionally close early. For the most accurate trading hours, please check our Google Maps listing or contact us directly.
Need same day delivery and located in South Australia? Select local delivery and we will send your order straight to your doorstep.
What lash trays are best for beginners?
If you’re just starting out, we recommend starting with premade fans. They allow you to focus on placement, isolation, and retention without the added pressure of handmade fanning.
Once you build confidence, you can transition into handmade volume.
What curl and thickness should I stock as a beginner lash tech?
For beginner lash techs in Australia, the most popular curls are:
- C curl
- D curl
The most commonly used diameters are:
- 0.10-0.07 for volume
- 0.05-0.03 for mega volume
- 0.15 for classic sets
These will cover 90% of client requests.
Are your lash supplies suitable for Australian climates?
Yes. Our products are selected with Australian humidity and temperature conditions in mind. Whether you’re in dry heat or coastal humidity, we guide you on proper glue pairing and storage for optimal retention.
How long do premade lash fans last?
When applied correctly with proper isolation and aftercare, premade lash fans can last 2–3 weeks before infills are required, depending on your client’s natural lash cycle.
Retention always depends on:
- Application technique
- Humidity control
- Aftercare compliance
Do you offer wholesale lash supplies?
Yes. We offer wholesale options for established lash techs and salon owners looking to stock quality lash supplies. Contact us directly for wholesale information and minimum order quantities.
Do students get a discount on lash supplies?
Yes. All of our students receive a lifetime discount to our lash supplies store. We believe in supporting you long after your training is complete.
What glue should I use as a beginner?
Beginner lash techs should use a slower drying adhesive. Fast drying glues are designed for advanced artists and can affect retention if your placement isn’t quick yet.
We teach you how to choose the right adhesive during training.
How should I store my lash glue?
Store your glue:
- In a cool, dry place
- In an airtight container
- Away from direct sunlight
Never refrigerate once opened.
LASH EDUCATION FAQ
Do I need experience before taking your lash course?
No experience is required. Our courses are beginner friendly and structured to take you from zero knowledge to confident, competent lash artist.
What will I learn in your lash training?
You’ll learn:
- Lash theory and eye health
- Classic lash application
- Volume foundations
- Isolation and placement
- Retention techniques
- Client consultations
- Hygiene and safety
- Pricing and business setup
- How to attract and retain clients
+ So much more!
We teach both skill and business, because being good at lashes isn’t enough if you don’t know how to run a business.
Will I receive a kit?
Yes. We provide everything you need to begin taking clients immediately after your course. You will just need to purchase a light or bed if you don't have one, we sell these.
Do you offer ongoing support after training?
Yes. This is what sets us apart.
We offer lifetime support.
Whether you need:
- Technique advice
- Retention troubleshooting
- Business guidance
- Pricing help
You can contact us via message, call, or arrange an in person catch up.
We don’t train you and disappear.
How soon can I start making money after the course?
Many students begin taking models immediately after certification. With proper practice and confidence, you can start charging within weeks.
We guide you on:
- Intro pricing
- Building a portfolio
- Client retention strategies
LASH FURNITURE & EQUIPMENT FAQ
We offer premium salon furniture that has been thoroughly trialed and tested in our own salon for years, carefully selected to enhance comfort not only for our team, but for our clients as well.
What is the best lash bed for clients?
A comfortable, supportive lash bed is essential. Look for:
- Thick cushioning
- Adjustable height
- Stable base
- Easy-to-clean surface
Client comfort directly impacts how long they can lay still, which affects your sets.
Do I need a ring light for lashing?
Yes. Proper lighting is non negotiable.
A high-quality ring light:
- Reduces eye strain
- Improves isolation
- Helps you see natural lashes clearly
- Improves your content photos
Good lighting = better retention and cleaner sets.
What height should my lash stool be?
Your stool should allow:
- Feet flat on the floor
- Knees at 90 degrees
- Back straight
- Shoulders relaxed
Ergonomics are extremely important to prevent back and neck pain long term.
What is a lash trolley used for?
A lash trolley keeps your workspace:
- Organised
- Hygienic
- Efficient
It reduces reaching and twisting, which improves speed and posture.
How do I set up a professional lash room?
A professional lash room should include:
- Lash bed
- Adjustable stool
- Ring light
- Lash trolley
- Proper ventilation
- Clean, neutral aesthetic
Your setup influences client perception and repeat bookings.
Can I start lashing from home?
Yes. Many lash techs start from home before moving into a salon space.
We teach you:
- How to legally operate from home
- How to price correctly
- How to scale when you’re ready
Still Have Questions?
We’re here to help.
Whether you’re looking for high quality lash supplies, professional training, or salon furniture to elevate your setup, we’re committed to helping you grow.
Ready to start your lash career or upgrade your setup?
Let’s chat! Contact us via our socials or email, alphalashsupplies@gmail.com